Updated Nov 2024

This information is being provided to you to help you make an informed decision about using CliniScripts’ services. Please ensure you carefully read this information, as well as the Privacy Policy, before agreeing to proceed.

BY ENGAGING THIS SERVICE, YOU ACKNOWLEDGE AND AGREE TO THE DISCLAIMER, LIMITATIONS OF LIABILITY, AND ASSOCIATED RISKS OUTLINED BELOW.

How Are The Services Delivered?

CliniScripts’ services allow you to upload or record data/information, which will then be processed and provided to you in the form of summarised reports and a copy of the recorded transcript.

What is the Refund Policy?

You have 14 days from the date the service is provided to request any clarification or raise a dispute regarding the services rendered. If a dispute arises, CliniScripts will review the case and, if applicable, provide a resolution. After this 14-day period, your case is deemed closed. If the dispute is accepted, CliniScripts will either propose a suitable resolution or issue a refund in the next billing cycle (end of each month).

Disclaimer & Limitation of Liability

By using CliniScripts’ services, you agree to be bound by the following limitations:

1. Service Provided “As-Is”
   CliniScripts commits to providing services in accordance with these Terms of Service, on an “as-is, where-is” basis, without warranties of any kind, to the maximum extent permitted by applicable law. CliniScripts does not guarantee the accuracy, completeness, or error-free nature of the service.
2. No Medical Relationship
   You acknowledge that CliniScripts services do not create a doctor-patient relationship, are not a substitute for regular medical care, and should not be relied upon as the sole source of medical information. You are encouraged to consult with qualified healthcare professionals for any medical decisions.
3. Limitation of Liability
   CliniScripts and its technicians, partners, employees, and contractors do not represent or warrant the suitability of the information provided for any specific use. CliniScripts assumes no liability or responsibility for any consequences that may result from using the service, including but not limited to reliance on the information for medical, legal, or professional decisions.
   In the event of a dispute regarding the delivery of services in accordance with these Terms of Service, you are entitled to a review of your case within the 14-day dispute period. If CliniScripts cannot provide the services as agreed, and a resolution cannot be reached, CliniScripts’ liability to you shall not exceed the amount you paid for the services.
4. Exclusion of Consequential Damages
   IN NO EVENT SHALL CliniScripts, ITS DIRECTORS, EMPLOYEES, CONTRACTORS, PARTNERS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THESE SERVICES, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE, MALPRACTICE, AND IMPROPER TREATMENT OF PERSONAL INFORMATION), OR OTHERWISE, EVEN IF CliniScripts HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
5. Aggregate Liability Cap
   IN NO EVENT SHALL CliniScripts’ AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES UNDER THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE.
6. Jurisdiction and Venue for Legal Disputes: We will abide by laws of State of Ontario, Canada for any Legal Disputes

Your Acknowledgements and Consent

By requesting transcription services through CliniScripts, you acknowledge and agree that:

• You are at least the age of majority in the Province or Territory of your residence and are legally entitled to enter into this agreement with CliniScripts.
• You are not seeking CliniScripts services for any medical emergency or condition requiring urgent medical attention.
• You have read, understood, and agree to be bound by the Disclaimer, Limitation of Liability, and the Terms of Service and Privacy Policy of CliniScripts.
• You consent to receive emails from CliniScripts, including news, updates, and promotions regarding CliniScripts’ products and services. You understand that you can withdraw your consent at any time. Please refer to our Privacy Policy or Contact Us @[email protected] for more details.
• I hereby consent to receive emails from CliniScripts containing news, updates, and promotions regarding CliniScripts’s products and services. I understand that I can withdraw my consent at any time. Please refer to our Privacy Policy or Contact Us for more details.